This Privacy Policy explains how gmaepk collects, uses, stores, shares and protects your personal data when you access or use our platform. Your privacy matters to us. Please read this document carefully — it is the authoritative statement of our data practices.
gmaepk ("we", "us", "our") operates the online betting and casino information platform accessible at https://gmaepk.cam (the "Platform"). This Privacy Policy applies to all personal data collected from individuals ("you", "your", "User") who access, browse or use the Platform in any capacity — including registered account holders and anonymous visitors.
We are committed to handling your personal data with care, transparency and integrity. This Policy is designed to give you a clear and complete picture of what data we collect about you, why we collect it, how we use it, who we may share it with, how long we retain it and what rights you have in relation to it.
By accessing or using the Platform, you acknowledge that you have read this Privacy Policy and that you understand and accept our data practices as described herein. If you do not accept this Policy, you must stop using the Platform.
For the purposes of this Privacy Policy, the following terms carry the meanings assigned to them below:
We collect Personal Data through several channels and in multiple categories. The specific data collected depends on how you use the Platform.
We process your Personal Data only where a valid legal basis exists. The following legal bases apply to our processing activities:
| Processing Activity | Legal Basis |
|---|---|
| Account registration and management | Performance of a contract with you |
| KYC / identity verification | Legal obligation (AML/KYC regulatory requirements) |
| Processing deposits and withdrawals | Performance of a contract; legal obligation |
| Fraud prevention and AML monitoring | Legitimate interests; legal obligation |
| Customer support communications | Performance of a contract; legitimate interests |
| Responsible gambling monitoring and tools | Legal obligation; legitimate interests; consent |
| Platform analytics and performance improvement | Legitimate interests |
| Marketing communications (where applicable) | Consent (opt-in required) |
| Cookie placement (non-essential) | Consent |
We use the Personal Data we collect for the following purposes:
To create and maintain your Account, authenticate your identity on login, facilitate password resets and manage your account settings and preferences.
To enable you to place bets, access casino games, view odds, claim bonuses and interact with all features of the Platform for which you are eligible. Transaction records are maintained to ensure accurate account balance management and dispute resolution.
To verify your identity before processing withdrawals, to monitor your account for activity patterns that may indicate money laundering, fraud or other financial crime, and to fulfil any mandatory reporting obligations under applicable law. This includes cross-referencing your submitted identity documents against relevant screening lists.
To administer deposit limits, loss limits, session time controls, cooling-off periods and self-exclusion requests you set on your Account. We may also use account activity data to identify patterns associated with problem gambling and, where appropriate, reach out proactively to offer support resources. This processing is done in your interest.
To respond to your queries, investigate complaints, process disputes and provide technical assistance. Support interaction records may be retained for quality assurance and training purposes.
To detect, investigate and prevent fraudulent activity, unauthorised account access, bonus abuse, match-fixing and other prohibited conduct. Technical data including IP addresses and device identifiers may be used to identify suspicious access patterns.
To understand how users interact with the Platform, identify areas for improvement and optimise performance for users across Pakistan — including on mobile networks in Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, Multan and Peshawar. Analytics data is processed in pseudonymised or aggregated form wherever possible.
Where you have explicitly opted in, we may contact you with promotional materials, bonus offers and platform updates. You may withdraw this consent at any time by updating your notification preferences in your account settings or by contacting support.
gmaepk uses cookies and similar tracking technologies to operate and improve the Platform. The following categories of cookies may be deployed:
These cookies are essential for the Platform to function. They include session authentication tokens that keep you logged in during a browsing session. These cookies cannot be disabled without affecting core Platform functionality. No consent is required for strictly necessary cookies under applicable frameworks.
These cookies collect anonymised or pseudonymised data about how users navigate the Platform — pages viewed, session duration, device type and referral source. This data is used to improve Platform performance and content. These cookies require your consent.
These cookies remember settings you have configured, such as language preferences and responsible gambling reminder settings, so you do not need to re-enter them on each visit.
You can manage cookie preferences through your browser settings. Most browsers allow you to block, delete or restrict cookies. Note that disabling certain cookies may affect the functionality of the Platform. Detailed cookie management instructions are available in the help documentation of your browser.
We do not sell your Personal Data to third parties for commercial marketing purposes. We share your data only in the following limited circumstances:
We engage trusted third-party service providers who process data on our behalf under binding data processing agreements. These include: identity verification and KYC/AML providers; payment processors handling deposit and withdrawal transactions; cloud hosting and infrastructure providers; customer support platform operators; and analytics service providers. All such processors are contractually required to handle your data securely and only for the purposes we specify.
We may disclose your Personal Data to law enforcement agencies, regulatory bodies, courts or other authorities where we are required to do so by applicable law, court order or binding regulatory direction. Such disclosures will be limited to what is strictly required by the relevant legal obligation.
In the event of a merger, acquisition, restructuring or sale of all or part of gmaepk's business, your Personal Data may be transferred to the acquiring entity as part of that transaction. You will be notified in advance of any such transfer that materially affects your data rights, and the receiving entity will be required to honour the commitments in this Policy.
Where we reasonably believe that disclosure is necessary to prevent fraud, protect the security of the Platform, or protect the rights, property or safety of gmaepk, our users or the public, we may share relevant data with appropriate parties including law enforcement, fraud prevention agencies and other operators.
gmaepk operates in an international context. Your Personal Data may be transferred to, stored in, or processed in countries other than Pakistan, including the jurisdiction in which the operator holds its applicable gambling licence. These jurisdictions may have different data protection standards from those applicable in Pakistan.
Where Personal Data is transferred internationally, we take steps to ensure appropriate safeguards are in place — including contractual protections with receiving entities, requiring data processors to adhere to equivalent data security standards, and assessing the adequacy of data protection in the recipient jurisdiction.
By using the Platform, you acknowledge that your data may be processed in jurisdictions outside Pakistan. If you have concerns about international data transfers, please contact us using the details in the Contact Us section.
We retain your Personal Data only for as long as necessary to fulfil the purposes for which it was collected, to comply with applicable legal and regulatory obligations, and to resolve any disputes that may arise. The following indicative retention periods apply:
| Data Category | Indicative Retention Period | Basis |
|---|---|---|
| Account registration data | Duration of account + 5 years post-closure | Legal obligation; legitimate interests |
| KYC / identity verification documents | 5–7 years post-closure (or as required by law) | AML / legal obligation |
| Financial transaction records | 5–7 years post-transaction | AML / legal obligation |
| Responsible gambling records | Duration of account + 5 years | Legal obligation; user protection |
| Support communications | 3 years post-resolution | Legitimate interests; dispute resolution |
| Analytics data (anonymised) | Up to 24 months | Legitimate interests |
| Marketing consent records | Until consent withdrawn + 3 years | Legal obligation (proof of consent) |
After the applicable retention period, Personal Data will be securely deleted or anonymised in accordance with our internal data disposal procedures.
Depending on the applicable data protection framework and your jurisdiction, you may have some or all of the following rights in relation to your Personal Data held by gmaepk. To exercise any of these rights, please contact us using the details in the Contact Us section.
Request a copy of the Personal Data we hold about you, including information on how it is processed and with whom it is shared.
Request correction of inaccurate or incomplete Personal Data held about you. Certain corrections may require re-verification of your identity.
Request deletion of your Personal Data where it is no longer necessary, or where you withdraw consent. This right is subject to overriding legal obligations (e.g., AML retention requirements).
Request that we limit the processing of your data in certain circumstances — for example, while the accuracy of data is being contested.
Where processing is based on consent or contract, request a machine-readable copy of your Personal Data to transfer to another service provider.
Object to the processing of your Personal Data where it is based on legitimate interests, including profiling for marketing purposes. You may also withdraw marketing consent at any time.
We will respond to data rights requests within 30 calendar days of receipt. Where a request is complex or involves a large volume of data, we may extend this period by up to a further 60 days, in which case we will notify you of the extension and the reason for it. We will not charge a fee for processing data rights requests unless they are manifestly unfounded or excessive.
gmaepk implements a range of technical and organisational security measures to protect your Personal Data against unauthorised access, accidental loss, alteration, disclosure or destruction. These measures include:
The Platform is strictly intended for adults aged 18 or over — or the higher minimum age required by the operator's license jurisdiction. We do not knowingly collect Personal Data from individuals under the applicable minimum age. Age verification is enforced as part of the KYC process, and we reserve the right to request proof of age at any time.
If you are a parent or guardian and believe that a minor has registered an Account or submitted personal data to gmaepk without your consent, please contact us immediately at [email protected]. We will take prompt steps to close the Account and delete the relevant data.
We take our obligations regarding minors seriously. gmaepk supports responsible gambling tools specifically designed to prevent under-age access, including age verification at registration and enhanced KYC checks. For more information, visit our Responsible Gambling page.
The Platform may contain references to third-party payment services, sports data providers or informational resources. These third parties operate independently and are governed by their own privacy policies. gmaepk has no control over, and accepts no responsibility for, the data practices of any third-party website, service or provider.
Payment provider names referenced on the Platform — including Easypaisa, JazzCash, Raast, HBL, UBL, Meezan Bank and Bank Alfalah — are cited as familiar Pakistan payment references only. When you interact with any such payment service in connection with deposits or withdrawals, that service provider processes your transaction data under its own privacy and data protection policies.
gmaepk reserves the right to update, amend or replace this Privacy Policy at any time. Where changes are material — meaning they significantly affect your rights or how your data is used — we will notify registered users by email or through a prominent in-platform notice prior to the changes taking effect.
The "Last Updated" date at the top of this page will always reflect the most recent revision. We encourage you to review this Policy periodically to stay informed of our data practices. Your continued use of the Platform after any amendment constitutes acceptance of the revised Policy.
If you wish to exercise any of your data rights, have a question about this Privacy Policy, wish to submit a data rights request or raise a concern about our data practices, please contact our Data Privacy team:
To help us process your request efficiently, please include your registered Account username and email address, a clear description of your request and, where relevant, a copy of your government-issued identification for identity verification purposes.
For queries about our Terms & Conditions, please visit our Terms & Conditions page. For responsible gambling resources and support tools, please visit our Responsible Gambling page.
Six core privacy commitments gmaepk makes to every user of the Platform.
Your Personal Data is never sold to third parties for advertising, data brokerage or any other commercial purpose. Full stop. Sharing is limited to service providers acting under binding data processing agreements.
All data in transit between your device and our servers is protected by TLS encryption. Passwords are stored in hashed and salted form — never in plaintext. Security is applied at every layer of the Platform.
You have the right to access, correct, delete, restrict and port your data. We respond to data rights requests within 30 days and provide clear explanations when a request cannot be fulfilled in full.
We keep your data only as long as legally required or necessary for the purpose collected. KYC and transaction records are retained for AML compliance; analytics data is anonymised after 24 months.
We only send promotional communications to users who have explicitly opted in. You can withdraw consent at any time through your account settings or by emailing support. No spam, ever.
This Policy is written in plain English so you know exactly what we collect, why we collect it and who sees it. If we change our practices materially, we notify you before the changes take effect.
Our support team can help with data rights requests, cookie queries and any concerns about how gmaepk handles your Personal Data. You can also browse our FAQ for common questions.
🔞 18+ only. Gambling involves financial risk. Understand applicable local law before participating.